Friday, 27 July 2018

Confused About Technology? Join the Post Office Free Digital Drop In Service

Do you remember life before technology? No? I don't either and I am pushing 50, but things have changed remarkably in the last 30 years. 

When I was a child, I grew up with computers. First I had an Atari console, then a Spectrum ZX81 and then a Spectrum 48K. I did computer studies for O Level,  and we had to write our computer programmes on graph paper, then they were sent off to ensure they worked.  




Mobile phones in those days were rare and if you did have one they were huge and heavy. You could only use them to make phone calls. They wouldn't fit in your pocket that's for sure. Now the phones we have can do far more than a computer from 30 years ago. Modern technology is just amazing, and it moves fast too. 

If you haven't grown up with technology or if you find you only use certain features on your laptop, tablet or phone then you may feel like you are missing out. This is where the Post Office digital drop-in service in conjunction with Google Digital Garage, can be useful to you. Sign up here for your free session




In a recent survey by the Post Office, nearly three-quarters of people in Cardiff surveyed said they would like support to improve their technology skills, with 54% struggling to use the newer technology services such as music streaming, smart watches and smart home devices. A significant number also struggle with apps, smartphone and tablets too. It's not just us oldies, with 33% of 18-24 year-olds saying they are not confident with smartwatches, 27% with smart musical devices and 22% with smart TVs.

The Digital Drop-In sessions will cover a variety of topics, helping people get started online and building their confidence. Attendees can bring along their devices for hands-on support too in a non-judgmental environment. What a brilliant idea! 



They will also ensure you know the basics of being safe online and with smart technology. Maybe you want to do online shopping but are not sure how you can tell the website is secure?

The best news is that these sessions are also FREE. Yes, you heard me correctly, and we don't get much for free these days do we?

Held all across the country, from Plymouth to Cardiff, Leeds to Norwich, and Belfast to Southampton, I feel these sessions will be a godsend to people unsure about technology. I will be popping into my Cardiff session at the Cardiff Central Library Hub to find out more an report back to my readers. There will be staff from the library as well as Post Office and Google trainers available to help you. Refreshments are also available. 



Sign up here for your free session throughout July and August or ring 0800 068 1791 to register

Tell me, do you feel confident with technology, or do you find some things confusing?

*PR collaboration
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28 comments

  1. I grew up with technology as well, going through different computers, as the trends changed during the years.My mom however barely knows how to use a computer. These sessions would be very helpful for her.

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    1. That is great, please tell her about these sessions Joanna.

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  2. What an absolutely fantastic service from the post office, this will help so many people. And amazing that they're doing it for free too!

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  3. These sessions are a great idea. I often get confused by the latest technology and gadgets. I think it's really good of the Post Office and Google to be teaming up to run these events free of charge too.

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    1. It's great that this is available to everyone free of charge, and that cost won't be a barrier in getting help

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  4. This is a brilliant idea! I think most people always expect the older generations to not understand technology but with how rapidly everything keeps changing and upgrading, even the younger generations are struggling to keep up!

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    1. I think younger people get more embarrassed as they seem to be 'expected' to know more about technology and these sessions are totally non-judgmental.

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  5. I think it's really great they are offering free learning services because I think we often overlook the fact that not everyone is tech savvy

    Laura x

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  6. What a really good idea. Despite being in my 30's I still dont feel as clued up as my nephew who is 12 x

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    1. I think as technology is constantly changing it can be hard to keep up

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  7. I love this, as it prevents people being isolated and provides skills to be included and not technologically left behind x

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  8. I love the sound of this! It's also amazing that it's a free service which helps people develop their skills!

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  9. This is a fantastic service that could benefit so many! I may need to suggest my mother-in-law attending so we don't have to clear her laptop of viruses every time we go for sunday dinner!
    C x

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    1. It really can, I know my mother-in-law would really benefit.

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  10. What a great service for those who aren't too "au fait" with technology :) my grandparents are pretty tech-savvy, but I know plenty of older people who aren't x

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  11. It’s a great idea and one that could be rolled out for all age groups. Being in the digital world can be confusing when you first start.

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    1. It is offered to all age groups which is the beauty of it.

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  12. This is a great idea, especially for people like my parents, who sometimes get told how to use their tablets properly by my 5 and 7 year old.

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    1. Young kids are brilliant with tech aren't they?

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  13. This is a great idea,entered your comp too x

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  14. Technology is the way to go nowadays . The older generation weren’t educated using computers and mobile phones etc . This would be brilliant way to update them and give them confidence .well done

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