Showing posts with label service. Show all posts

6 Reasons To Get Your Car Serviced This Summer

Car Servicing is so important, and especially so in the Summer. Many of you will be driving long distances this Summer, maybe going on a road trip or even driving to the airport. Can you imagine the inconvenience if your car overheats or breaks down? So get the car serviced now before it's too late. Here are some reasons why you should have your car serviced this Summer.


1. Servicing doesn't have to be expensive.

Many different types of services are available, e.g. full, interim and basic, and it depends on the car's needs to choose a type which is right. If you have an older car and haven't had it serviced for a while, think about the full service, as you will have peace of mind knowing your car will get a thorough overhaul.  A full service will also check the air conditioning, which is really important on a hot summer's day.  If you have a limited budget for servicing your car, you may visit this website to help with the costs.  A basic service will still cover an oil and filter change and a top-up of all the key fluids. You can also let them know about any problems you are having with the car, and they can get it checked using an 
icarsoft cr max diagnostic device.

2. It keeps you and your family safe

Check with your local garage but a full service usually covers brake pads and brake fluid, essential to keep you safe, as well as safety checks on the windscreen and tyres. A company like DAT Tyres offer you to book a full car service online, which makes it convenient for you and costs less than franchised dealers. Remember any reputable garage will give you good quality service; you don't have to go to the most expensive. Choose a family-run business that will want to protect its reputation.

3. It prolongs the life of the car


Having a car serviced by someone like this shop, offering both servicing and auto repair lakewood on a regular basis, will help prolong its life. Regularly changing the oil and filters helps prevent major issues by preventing dirt and dust from affecting the car's performance. Having the car serviced will also extend the engine's lifespan. Checking wear and tear on the car before major issues happen will save time and money. For added convenience, searching for "car service near me" can help you find local providers to keep your vehicle in top condition.

4. It saves you money


As I said above, regular servicing will spot problems early on and prevent them from getting worse, a company like BTN Automotive will make sure your car is running smoothly for the summer, thus saving you money in the long run. Having the oil and filter replaced improves the car's performance and makes for a more fuel-efficient car. Ensuring your tyres are properly inflated and of the right pressure will improve fuel consumption. Don't forget if your car is going to be loaded down with cases and people for a road trip, check the tyre pressures; they may need to be inflated, and this is important for safety.


5. It will keep you comfortable

Having underinflated tyres is not only dangerous but will give you a bumpy ride. Having the right pressure in your tyres will ensure your journey is comfortable. The service department at East Coast Toyota (or elsewhere more applicable) mount, balance and inflate tyres to ensure maximum fuel efficiency, performance, and safety. On a full service, the garage will also check the air conditioning. Ensuring this is working properly will make you feel comfortable in the car on a hot day. Nothing is worse than being stuck in a traffic jam on a summer's day in a stuffy car without air conditioning.

6. It will help with the resale value

Having a full-service history, or even a record of regular servicing will help when you sell the car. It will show you've looked after the car and you can command more money if you have a service history.





Tell me, do you have your car serviced regularly?

*PR collaboration

What Is Great Customer Service?

Service with a Smile
Service with a Smile (Photo credit: Wikipedia)
What is great customer service about? Great customer service is going above and beyond the norm, ensuring your customer is happy and satisfied and that you do everything you can to meet their needs.

A good example of this, is if you are in a supermarket and you ask an assistant where an item is, they will tell you an aisle, however if the assistant tells you, but then shows you exactly where it is, they are the ones that provide great customer service. 

A positive attitude and a smile also goes 
a long way, knowing that the person is happy to serve you (or appears happy!) can make all the difference. Companies that know the benefit of great customer service to their sales figures are the savvy ones. In this day and age, and these tough economic times, companies can't afford to ignore staff training in this area. 

Small businesses often know and value great customer service. After all the owners may work in the business or have close links to the day to day running. I run a business in the luxury retail market and I know the importance of chatting to customers, building a rapport, and trying to meet their requests and needs.

Some big businesses do it well. John Lewis for example. John Lewis staff are partners in the business, and are highly trained to offer helpful and impartial advice on all products. Their service doesn't end with your purchase – they are great at providing excellent after sales and a great choice of expert services to help you, from delivery to installation. But so often big businesses get it wrong. 

Recently I went to a chain restaurant , I had no issue with the food but the customer service seriously let the place down. When we got there, there was no warm welcome, no smile, no, "How Are You Today?" No attempt was made at pleasantries. We had a reservation but no one thought to ask us if we did. We were plonked down on a tiny table by a noisy (and smelly area). I am not going to go on about the restaurant as this post is not about them, but I would say staff had little warmth about them and poor explanations of the menu selection were given. They were busy I could see that but what a very underwhelming welcome. 

To improve the service all that was needed was a brief chat, asking how you were today, if we had a reservation, an explanation of the menu and a personable waitress that nothing was too much trouble for. It was all the more awkward as I had to blog about my experience for the company. 
Twitter

The great thing about social media is that there is an easiness to which you can complain if things go wrong. Companies sit up and take notice of you. The consumer does have 'clout' for once. I witnessed this when I had problems getting my car to be repaired under guarantee. Taking to social media channels helped the issue become resolved, and blogging about my experience in the restaurant helped the management take notice of the issues, which they are addressing as we speak, which I give them full credit for. I am glad I was constructive in giving feedback, as if consumers don't complain how can companies know how to improve.

I have visited America on a number of occasions and they get so much right there.  Efficent service with a smile, nothing is too much trouble, always helpful they seem to almost always get it right. Maybe the system where tips are a larger part of the wages help provide better service?

What does great customer service mean to you? Have you ever had any issues with customer service resolved through social media. Let me know!
Enhanced by Zemanta