Showing posts with label airport. Show all posts

What To Do If You Plane Is Delayed In The UK - 10 Top Tips

Flight delays are part and parcel of air travel, but that does not mean they have to be frustrating.  A delay can offer you the chance to unwind, relax, and make the most of your time. Whether it is Heathrow, Gatwick, or any UK airport, there are plenty of ways to turn such a delay into an adventure. From exploring the airport to planning another holiday, here are 10 things you can do to make your flight delay in the UK more enjoyable.


1. Stay Informed

woman at airport


Staying updated about your flight status is the first way of dealing with a flight delay. Follow the airport screens, listen to announcements, and use the airline's app to get real-time updates. Knowing what is going on with your flight will help you plan the next step and manage expectations. As well as being informed, try not to get annoyed with the staff. It's not their fault.

2. Compensation

In the event of a long flight delay, a company like AirHelp will assist you in applying for the compensation you are entitled to. Google ‘compensation flight delay’ for the most up-to-date information for your entitlement, apply if you need to and see the money in your bank in no time.

3. Explore The Airport

Most UK airports are busy with many shops, restaurants, and amenities to explore. Take a walk around the terminal and check out the duty-free shops, or treat yourself to a meal at one of the restaurants. Airport food is not as bad as it used to be, and even celebrity chefs have restaurants at airports these days. Check out Gordon Ramsey's Plane Food at Heathrow Airport if you're there with time on your hands.

4. Relax In An Airport Lounge

If you have access to airport lounges through your airline status, credit card, or lounge program, take advantage of the comfortable seating, complimentary food and drinks, and other amenities on offer. If you don't have complementary access some will also allow you to buy time in the lounge to use their amenities. Lounges provide a quiet space from the hustle and bustle of the terminal, enabling you to chill and unwind during your delay. They also offer complimentary alcohol and some showers to refresh yourself.

5. Work Or Study

Use the flight delay as an opportunity to get some work done or respond to emails, or if you are a student, get some study time in. Many UK airports offer free Wi-Fi, so you can stay connected and make the most of your time. Set up your laptop in a quiet corner or find a cosy cafe to get focused on your 'To Do' list.

6. Read A Book Or Listen To Music

Why not buy a book in one of the stores in the airport or download podcasts or playlists to keep yourself occupied. Whether you like fiction, non-fiction, or the latest chart-toppers, getting into a good book or tune is an excellent way to pass the time during a flight delay.

7. Exercise

man airport

Sitting for a long time can take its toll on your body, so why not use the extra time to get some exercise? Many UK airports have the space for you to get some steps in by walking around.  Take a brisk walk around the terminal to stretch your legs and recharge yourself.

8. Make New Connections

Why not chat with other passengers who are on the same flight as you? It is always interesting to find out what others are up to. They can advise you on what to do at your destination. Also, connect your devices so you can make connections when you land. You may not be able to charge your smartphone on the flight, and this is advisable especially if you need access to electronic boarding passes, Google Maps for navigation and hotel confirmations.


9. Plan A Future Trip

Use the time during your flight delay to plan your next adventure. Research and check out destinations, flights, and accommodation to start making plans for your dream trip. Whether you're dreaming of a beach getaway, a city break, or a big road trip, let your imagination run wild and start planning your next trip.

10. Have Some Patience And Be Calm

Last but not least, remember to be patient and positive during your flight delay. As said previously, AirHelp can assist with compensation if the delay is lengthy and most delays are mostly beyond our control, frustration or anger won't change it. Instead, focus on maximising your time, being flexible, and keeping a positive attitude. Before you know it, you will be on your way to your destination with a greater appreciation for the journey.


Conclusion

While no one likes a flight delay, there's no need for it to be a hassle or source of stress. Follow these 10 tips and you can turn your delay into an adventure and make the most of your time in the UK: take advantage of the airport, enjoy yourself in a lounge and relax.  After all, it's about the journey—not the destination—so why not enjoy every single moment?


Airports Facts That You Didn’t Know Before

I know how we all wish we could be away on holiday on a white sandy beach overlooking the calm, blue seas… but unfortunately, we can’t. So, the closest we can get to a holiday is by reading about holiday-related articles, at least that’s what I’m doing.

While reading about holidays, flying and airports, I found out fantastic bits of trivia about airports that could be handy in future pub quizzes, virtual quizzes or simply something interesting to know! Today, I’ve also partnered up with Aviation Spares & Repairs, aviation equipment supplier, to expand on my airport trivia facts.

Animals to the rescue

dog


Therapy animals work in airports around the world to keep travellers and workers at ease and stress-free. These are not your regular pets, therapy animals vary from dogs to pigs and even miniature horses. In San Francisco International Airport, Lilou the world’s first therapy pig offers mass therapy to staff and passengers while Southampton International Airport is home to the canine crew, a team of four-legged volunteers that reduce anxiety and brighten people’s day.

Beat airport boredom

butterfly garden


Do you think that the most exciting thing you’ll find at the airport is tax-free cosmetics? Think again. Many airports offer free activities for travellers to enjoy during their stay, making you wish you could stay at the airport for longer and not the other way around! For instance, at Singapore’s Changi Airport you can go on a natural trail around their themed gardens, from their rooftop cactus garden and sunflower garden to their orchid garden and butterfly garden.

Reduce noise pollution with art

plane

As Breathing Travel mentioned in this article, Amsterdam’s Schipol Airport reduced noise pollution with a bespoke landscaping work by landscape architect and artist Paul De Kort. The airport “discovered that after the land between the runway and the surrounding areas were ploughed, the noise reduced. With this in mind, Paul De Kort started to create a series of hedges and ditches which reduced noise levels by more than half. His landscaping work has now become a 36-hectare park called Buitenschot.”

Green spaces matter

Zurich airport

Have you ever wondered if anything is done to the green areas surrounding the airports? Or how can airports keep animals away from coming in and paying a visit to our fellow travellers? Many airports, such as the Zurich Airport, employ wildlife managers that look after the wildlife surrounding the airport and keep an eye on animals, so they don’t interfere with take-offs and landings.

Do you know of any other interesting airport-related facts?

*Collaborative post

Cophall Parking Review Gatwick Airport

Going on holiday can take a lot of planning. From the more exciting parts such as choosing the destination and hotel to the slightly more mundane yet equally as important aspects such as airport parking.

The cost of airport parking can range dramatically depending on the location and time of year. What most of us are looking for is a reasonable price, a minimum of fuss and of course, a secure location. We’ve all seen those TV reports of those less than reputable companies who leave your car unlocked in derelict industrial estates or simply on the side of the road.

So, for our recent 3 week trip to the USA (driving Route 66) we were offered complimentary parking with Cophall Parking Gatwick in exchange for an honest review of their Park & Ride service.










Cophall Parking is an off-site parking location near Gatwick and it’s open 24 hours a day. It's a Park Mark police accredited parking site which means it has effective surveillance, good lighting, a clean environment and quality management. 



The site was easy to find and the provided Sat-Nav location actually led us to the main car drop off area.  Checking in the car was quick and easy although after a long drive a little welcome smile would have been appreciated. However, we’ll give the receptionist the benefit of the doubt as she was on her own at the time, taking quite a few phone calls and seemed stressed as the internet was down.



The office was clean and there were toilets available. We waited less than 5 minutes for the transfer bus to the airport and the driver helped us with the bags, which was great. It was about 4pm in the afternoon and despite the rush hour traffic and the road works, the transfer to Gatwick’s South Terminal took just over 15 minutes. The driver knew all the short cuts which avoided the main delays.


The whole process from car park arrival to getting to the terminal was painless. Cophall Parking are a ‘Gatwick Approved Operator’ and they drop off at bus stop 7 or 8 at the South Terminal, the same location as pick up for the return trip. Although, you don’t want to think about the return trip when you’re going on holiday. 

So you’re off on holiday and you can forget about your car, safe in the knowledge that it’s parked securely and not being used as an unlicensed minicab. 

Unfortunately, your holiday will come to an end and you will have to return home. You will be probably land at Gatwick, tired and just wanting to be home so the quicker you can be on your way the better. A couple of years ago we did have a horrendous experience with another car park company where we had to wait over 3 hours for our car! Not something you want to endure after an 8-hour flight. So what would the pickup experience with Cophall Parking be like we wondered? 


We landed at around 11am and after collecting our bags rang for the car park pick up. We just missed one transfer so thought we would have to wait quite a long time for another but only 10 minutes later another van arrived for us. Our pick up driver was very friendly which was good, especially when the post-holiday blues are starting to kick in. 


On arrival at the car park, we just handed in our receipt to get the car keys and a token barrier for the barrier. Within 5 minutes we were on the road and heading home, we did get a smile from the receptionist this time. 

In summary, we would definitely use Cophall Parking again especially when taking a longer trip. We were initially concerned that parking off-site would entail a lot of fuss with long waits and transfers. Our experience proved these concerns to be completely unfounded with the return trip being far better than some on-site, more expensive parking. We would definitely pay to use Cophall Parking in future, if you want a cost-effective parking site within easy reach of Gatwick Airport I recommend you try them out.

The Plaza Premium Lounge Terminal 2 Heathrow Airport Review

Recently on a trip to Iceland, I had the opportunity to review the Plaza Premium Lounge at Terminal 2 Heathrow.

I am a big fan of executive lounges having tried the Virgin lounge at Heathrow, the No 1 lounge at Gatwick and Heathrow and the Executive Lounge at Cardiff airport. So it would be good to try out the Plaza Premium Lounge at Terminal 2 Heathrow.  There are a number of lounges at Heathrow Terminal 2 so it would be good to see how this compares. 



The Plaza Premium lounge at Heathrow Terminal 2 is situated after departure.



On arrival, we checked in at the reception desk, who welcomed us and advised us of the Wi-Fi password.  The Zen-inspired lounge has mood lighting, lots of space and is decorated in muted tones of creams, browns and beige. One of the first things I noticed was that the music playing was relaxing adding to the overall ambience of the lounge.



There are a few of different areas to sit, most with comfy chairs and sofas and a high table area with power points.
There is a bar area where you can order your drinks. Wine and lager are included in the price, as well as soft drinks, tea and coffee and some spirits. Tea and coffee are available from a machine and cans of drink are in a nearby fridge. You do have to pay for certain premium spirits. There was a selection of snacks on the bar which was a nice touch including nuts, olives and tortilla chips.



We sat down and made ourselves comfortable before going to the main serving area for food. We had just missed breakfast at 11.15am so the lunch options were out instead.


The food area had a selection of cold and hot dishes including some vegetarian options such as vegetable frittata, chick pea tagine, potato wedges and Cajun veg
wrap.



There was a decent salad selection, with cheeses and meat including salami and ham.



A tempting bread selection with butter and Flora was also available.



We decided to try the hot options and were pleasantly surprised. The chicken tikka masala was full of flavour with a touch of spice, whilst the rice was light and fluffy and not stodgy. The chicken stew was also a tasty dish, and in combination with the peas, cauliflower and sweetcorn available as a side dish it made a great nutritionally balanced meal. 







If you have a sweet tooth or only wanted a snack, double chocolate muffins were available as well as croissants. My son headed straight for these and demolished a load in no time! If you wanted something healthier fruit salad was available as well as apples.

Wellness options are available in a seperate area, at a cost and these include manicures from £35 and a selection of different massages from £15. 


What did I think of the lounge? The Plaza Premium lounge at Heathrow is the perfect place to get away from the crowds. It's definitely a 'grown-up' lounge, and has a classy feel to it, with mood lighting and chilled out music playing. Children are welcome but there is no children's play area or other facilities for them.  The food options were decent and you could have a full meal if you wanted it, thus saving you money elsewhere. Alcohol, as well as hot and cold drinks, are included. There would be no problem having a few drinks before your flight, but I would think getting drunk would be frowned upon.


Ports to charge your laptop were available as well as a selection of reading materials including newspapers and magazines and Wi-Fi was free. Staff were pleasant enough. Would we pay again to use the Plaza Premium Lounge? Whilst prices are not cheap at £35 for two hours, if you could afford it then it is definitely a great way to start a special holiday. 



Pin for later

Tell me what do you think of the lounge? Do you use airport lounges when you go on holiday?

Executive Lounge Review Cardiff Airport

My local airport is Cardiff, so when I was offered the chance to review the executive lounge prior to my recent holiday to Greece I was so looking forward to it.

I've used executive lounges at different airports before and I find that it helps to start your holiday in a relaxed mood. The executive lounge is through security and past the duty-free shop at Cardiff airport.


When my husband and I arrived at Cardiff airport it was very busy as it was the first week of the Summer holidays in the UK, so when we got to the executive lounge we breathed a sigh of relief as it really was a little oasis of calm. 


We were greeted by staff, welcomed and given a code for free wi-fi and two 10 percent discount vouchers for the duty-free shop.  Top tip here would be to go to the lounge first in case you are given a discount voucher. You can come and go from the lounge as you please.




In the lounge, there is an array of hot and cold drinks, such as tea, coffee, juice, squash, and alcohol. 





The choice of alcoholic beverages is good, from white and red wine to spirits such as gin, vodka, and Penderyn Welsh whisky. You are allowed to have a number of drinks, but obviously getting drunk is frowned upon.



There is also a range of snacks, from crisps and peanuts to cereal, muffins, croissants, waffles and the like as well as fresh fruit. You certainly couldn't consider it a meal but it was a nice addition.




There was a selection of newspapers and magazines as well to relax with as you wait for your flights.

If you are travelling for business the executive lounge also offers facilities such as telephone, fax and photocopier use and free access to Internet terminals.


In the last year, Cardiff airport has expanded the flights they offer greatly and has now over 50 direct routes as well as 900 connecting destinations. This is great for travellers but does mean the airport is busier than ever, the perfect reason to treat yourself to the executive lounge.

The executive lounge at Cardiff airport is available for 3 hours prior to your flight time and is priced at £20. Opening hours for the lounge is 5am to 9pm in the Summer with shorter opening hours November to April and closed on Christmas Day.

When you consider the free wi-fi, snacks and alcoholic and non-alcoholic beverages I think it is a fair price. The best part for me was the peace and tranquillity prior to my flight as I am a nervous flier. If you want to start your holiday in a relaxing way, this lounge is the way to go.

Shopping In Style With A Luxury Jet

If you love shopping and travel as much as me, or you are looking for that perfect gift for the lady that has everything - consider a weekend jetting off to some great shopping destinations.  

With a private jet charter you could start your weekend in London, have lunch in Paris and arrive in Singapore the next day, refreshed and raring to go. Or what about a trip to the shopping mecca that is Dubai, followed by a stop off in Tokyo or even New York for the January sales?




Air Charter Service can arrange private jets from all around the main airfields in London (and all around the world really), as is suited to your needs, should you require a quick and easy way to reach or depart from London via private jet.  

London

In London, you have some great luxury shopping, from the world famous department store Harrods to another luxury icon Liberty. No trip to London for any self-respecting jewellery lover, would be without stopping off at Hatton Garden too, for some of the best jewellery shopping in the world, and De Beers, Graff, and jewellery designer to the stars Stephen Webster all have shops in the UK capital. 

Inside a very comfortable private jet

For a spot of lunch you are spoiled for choice, from casual eateries to Michelin starred restaurants like the three Michelin star, restaurant Gordon Ramsey in Chelsea and the two Michelin star restaurant Le Gavroche, owned by the Roux brothers in Mayfair. Be sure to book the best restaurants in advance for that special meal, as that gastronomic delight may have a waiting list.

Now board your private jet to Paris, while you will be whisked away within a matter of minutes on a 50 minute journey to Le Bourget Airport.

Airport:  London City

Paris



Paris is a beautiful city known for its chic style. As well as boutique stores selling luxury clothing and accessories Paris is known for it's iconic department stores such as Galeries Lafayette with it's avant garde designers and huge shoe department and Le Bon Marche, the city's oldest store, with an amazing food hall and the best macrons money can buy. 

Paris is also known for it's perfume and while you are here why not get a fragrance made for you from an illustrious perfume house. At Maison Guerlain your hour long scent experience is divided into two parts - firstly you will see 'mood boards' to help distinguish what fragrances will appeal, then you will smell a variety of notes to see which you like. At the end of this process you will be presented with your ideal scent.

For a stunning piece of jewellery, take a trip to Jaubalet Paris, a jewellers full of beautiful gems, and wealthy clients. Get a bespoke piece made to your unique specification from black diamonds, pink sapphires, rubies and emeralds.

Airport: 
Le Bourget 

Singapore

Although a long journey from Paris, your private jet’s many on-board luxuries will keep you occupied during the flight. As you land in Singapore the signature electric buggy escort will take you through the boarding gate to your limousine, provided by the elite Jetside service.

For jewellery shopping in Singapore look no further than Lee Hwa Jewellery. Housing exclusive brands and Asian designs this boutique jewellers is certainly one to visit. One origami inspired piece of jewellery from Lee Hwa Jewellery is the 'Happy Dove' necklace, crafted to inspire hope, peace and joy.

When your feet are tired and you want an outstanding meal head over to Restaurant Andre, shortlisted as number 5 on Asia’s Best 50 Restaurants list. Their stunning fusion cuisine is a taste sensation.

Back at the terminal, freshen up at the Haven lounge. Whatever you need - be it a quick nap, shower, light lunch, glass of bubbly or even a cup of coffee - the Haven Lounge is the perfect place to prepare yourself for the next lego of your journey. Hong Kong anyone?

Airport: Changi 


There are so many places to visit in the world and so little time, but if you want some luxury shopping via private jet from the UK's capital then this is the only way to go.


* In collaboration with ACS

Airport Tips For A Relaxing Experience

Going on holiday can be a stressful experience, especially if you are flying. These tips will hopefully help ease your transition through the airport until you board the plane and start to enjoy your holiday.



Image IM_photo Shutterstock


Prior To Travel

API

Advance Passenger Information must be given before travel in and out of the UK. These details can be given online, through the airline call centre or at the check-in desk and are used to perform security checks. Giving this information before you turn up at the airport can save you valuable time.

Weigh Your Bags

Check the luggage allowance and weigh your bags to check you are within your allowance and you won't be charged for going over. 

The baggage handling systems these days are so advanced that you should have no problem getting your bags to your destination, provided they are within the weight limits, of course. If you have no luggage scales you can weigh yourself first, then weigh yourself holding the case to get a rough idea of the weight.

Check Timings

Check your flight status before you leave the house. There is nothing worse than getting to the airport and finding the flight cancelled. The most common reason for this is bad weather such as snow.

Consider how you are getting to the airport. Are you taking public transport, a taxi or driving yourself? Staying overnight at an airport hotel, especially if you have an early flight can be a relaxing way to start your holiday, and can avoid the stress of traffic jams and roadworks making you late for the flight. Hotels near airports often have great deals including parking, check out sites like parkingaccess.com.  When you park, take a photo or make a note of your parking bay number. After a 2 week holiday, you will be glad you did!

Check with your airline how long you need to be at the airport before your flight. If you are flying from the UK to a long-haul destination (e.g. Asia or the US) it is usually recommended you get to the airport 3 hours before your flight, whilst short-haul ( e.g. a trip to Europe) is usually recommended at least 2 hours. To be on the safe side it is always best to check with the airline/airport direct.

Check-In Online

Checking in online, especially if you are not checking in bags, can save you time. Seats can be selected, boarding passes printed and it's always nice to know where you are sitting on the plane. Certain airlines have apps you can use to manage your booking and check-in online from your phone or tablet.

At The Airport


Image NicoElNino Shutterstock

Airport Lounges

Airports are busy places. For a tranquil start to your holiday, it is worth paying for an executive lounge. Lounges such as the Number 1 lounge at Heathrow and Gatwick, or the ServisAir lounges worldwide, give you food, drink, alcohol and free wi-fi in peaceful surroundings for a charge. Well worth it, for a stress-free time in my experience.

If you do not want to pay for an airport lounge, consider buying food from a cafe and restaurant at the airport, and basing yourself there. If you like shopping now is the time to try out the duty-free shops, I know some people find shopping relaxing.

Don't forget to check the Flight Status boards as you rarely get called to the boarding gate these days.

Your Flight Bag

You can often take a bag the size of a small carry on suitcase on board the plane for free.  If you are only staying a night or two this is a good option as you will often have to pay for a suitcase in the hold. 

Minimise your bag clutter. Put essential documents in one pocket like passports, tickets, and the boarding pass if you have printed this out.  Everything else that you do not need until you get on the plane can be put in a separate area. 

Put valuables in your flight bag, and essential items, such as medication and contact lenses. If your suitcase goes missing at least these items will be safe.

Security




Image  Shutterstock

Generally, airports have similar security guidelines but check with the airport you are flying from before you travel.

At present liquids, creams, and gels that are in your hand luggage cannot be more than 100 ml. They must be carried separately in a single bag which is transparent and resealable no bigger than 20cm by 20cm.

    Sharp items including razor blades, certain tools, explosives such as fireworks and projectile-firing weapons such as bb guns cannot be carried onboard.

    Computers and tablets should be removed from the carry case and put in a separate screening tray. 

    Minimise Screening Times

    Scanning equipment will recognise any metal so remove jewellery, and try to wear clothes without any metal fastening where possible to help prevent 'pat-downs'.

    You will be asked to remove any boots, shoes and belts. Electronic equipment needs to be removed from cases to go through security and needs to be charged before your travel. If it doesn't switch on when asked you may be told you have to leave it at the airport.

    On Board The Plane

    Coloring pages

    Take activities and snacks for the kids to keep them entertained. It's a great idea for kids to have their own backpack with colouring books, colouring pages, paper, colouring pencils, and old-fashioned games, as well as a simple tablet loaded with their favourite shows and films. If you have an entertainment system on board, you could have problems with it, and the food, if included, may not be to your children's taste. 

    If you get nervous flying, taking your own relaxing music on an iPod or mp3 player can really make a difference. 

    The air conditioning can be fierce on the aeroplane. Warm fleecy socks and a cardigan or hoody is useful at these times.

    Make sure you get up and walk around to help prevent a DVT. Flight socks can help and there are other ways of preventing this, check out this link by the NHS.

    Now you are on board, try to relax and enjoy your flight as before long you will be in a new country with great experiences ahead.

    Tell me do you have any tips for a relaxing experience at the airport?