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Advantages of buying from an online chemist
Firstly there is the convenience of ordering online from the comfort of your home or even on the go from your phone, 24 hours a day. You can put your feet up with a cup of tea and browse online and pay at a click of a button.
Door To Door Delivery
This can be particularly good if you are placing a big order and saves you carrying it far. This can also save time in travelling to the chemist and money if you need to drive there or get public transport.
Lack of Embarrassment
We have all been there, when you need to buy an embarrassing medicine or lotion and you have to ask for it. You can buy pile cream, laxatives, condoms or lotion to eradicate head lice lotion online without any face-to-face contact, which I feel can only be a good thing.
Allows you to bulk buy when you see special offers such as 2 for 1s and price reductions. If you are good at sticking to a shopping list this can prevent temptation at the till, such as the latest health and beauty product you just have to have or a treat for the kids.
Prevents The Third Degree
If you are feeling under the weather, sometimes the last thing you want is the third degree from the pharmacist assistant. Online chemists such as Chemist Direct have a checklist that allows you to answer some simple questions online to ensure you have the right medicine for the job.
Ordering From Chemist Direct
Ordering from the Chemist Direct website was clear and straight forward. There is a search box at the top of the page and all the departments are clearly marked on the left side menu. Special offers are highlighted in the centre of the page and change every few seconds.
Besides the obvious medicines Chemist Direct also sell a wide range of toiletries, make up and skin care products including brand names L'oreal, and Bare Minerals. They have a large selection of mother and baby products, as well as a selection of pet nutrition, for all you pet lovers.
Of course a big selection of the items they sell are medicines and health care products. If you buy a medicine you are taken through a number of questions to ensure you are buying the right product for the job, providing the role of the online pharmacy assistant. This is very reassuring.
I ordered a great selection of items for £50, many with price reductions. Free delivery is available on items over £40 and takes 5 working days. A couple of days later I had an email to say that a couple of the items were out of stock and they would send the parcel anyway and refund the difference.
Unfortunately the parcel didn't arrive when expected so I rang the customer services team. The lady on the phone was helpful and pleasant and informed me that there was a problem with the parcel, and it had become damaged in transit. It had been returned to the dispatch centre and would be resent.
As promised, a short while later the parcel arrived. Most items were in bubble wrap but one of the bottles was leaking and the lid on the shampoo was cracked. Maybe adding an extra layer of cushioning in the box would have helped.
I was really pleased with the selection I received. As you can see below I had a great haul for just under £50. Good buys were the cotton wool packs 3 for £2.89, a saving of 86 pence, L'oreal Shampoo half price at £2.79 and the Chlorhexidine mouth wash half price at £1.75.
Orders are free if you spend £40 or more at the moment but if you want to order less then delivery is from £3.49.
So the crunch is - would I order from Chemist Direct again?
It is convenient, great for buying in bulk and has some fantastic offers, some with up to 70% off. I would have preferred to wait for my items to be in stock then had it all shipped at the same time, rather than had my items cancelled. I think they do need to look at how the items are packaged as my parcel was sent back due to damage and then had slight issues with the bottles. Except for the issues with delivery I would order again especially if I was stocking up or if I saw some bargains.
You can also have your NHS and private prescriptions delivered to your door too, which I think is an extremely valuable service.
Tell me what do you think of the service they offer? Would you order from Chemist Direct?
* I was gifted a voucher to try the service